NCFS System Status

The Bank of America (BOA) Pcard Interface that caused invoices to fail in NCFS has been resolved. All missing Pcard invoices have been loaded into NCFS.

If you continue to experience issues, please submit a request to the OSC Contact Center at ncfs@ncosc.gov.

Payroll staff
Budget staff
Fiscal Staff

Employee time data through June 30th must be approved by July 14, 2025.

Pursuant to G.S. 143B-426.40H, the Office of the State Controller (OSC) is preparing the State’s Annual Comprehensive Financial Report (ACFR). The OSC HR/Payroll team utilizes time data for the year-end Compensated Absences Report which is an integral part of the Annual Comprehensive Financial Report. Vacation and bonus leave balances from the State’s HR/Payroll system on June 30, 2025, is used in this process and must be up to date. Therefore, all HR-Payroll (aka Beacon)-serviced agencies must ensure that employee time data through June 30 is recorded, released, and approved no later than Monday, July 14, 2025.

Agencies following the OSC recommendation of employees entering time and managers approving it weekly will not have to make any changes to accomplish this.     

Final reports for Annual Comprehensive Financial Report use will be produced on July 18, 2025.  The Compensated Absence Report will no longer be sent to the agencies except by special request through BEST Shared Service Center, (BEST@ncosc.gov) or 919-707-0707.

In conjunction with Oracle, we have identified the root cause of the issues our users have been experiencing over the last few days.  We have a temporary solution enabled and a permanent fix scheduled to go into Production this weekend.  We are hopeful this will resolve the issues related to the Inquire on Detail Balance screen and transactions not posting as scheduled in the General Ledger.

Our teams are closely monitoring and testing the fix within NCFS and will provide an update if there are any changes to the current plan.  We appreciate your continued patience and will provide further updates once available. 

We are still seeing intermittent issues related to transactions posting to the General Ledger.  We are actively working with Oracle to resolve the issue and hope to have resolution soon. Users may also still be experiencing issues on the ‘Inquire on Detail Balances’ screen – Please ensure you are narrowing the parameters as much as possible when utilizing that screen.  

We appreciate your continued patience as we work through to find permanent solutions. 

The issue reported on Tuesday, May 20th related to posting transactions, CM reporting, Inquire on Detail Balances screen, reporting, and interfaces has recurred.  Oracle is researching a resolution to the root cause of the issue.

We apologize for the inconvenience and appreciate your patience. Please continue to check the NCFS System Status page for the latest updates.

The issue identified on Tuesday, May 20th related to posting transactions, Cash Management (CM) reporting, Inquire on Detail Balances screen, reporting, and interfaces has been resolved.

As a reminder, when using the using the Inquire on Detail Balances function, please continue to narrow the search parameters to the smallest extent possible. 

NCFS is experiencing an issue that was identified yesterday with posting transactions. Currently, we are working with Oracle on this issue. The problem is also affecting areas such as the Cash Management (CM) module, Inquire on detail balances screen, reporting, and interfaces.

As a reminder, when using the Inquire on Detail Balances function, please narrow the search parameters to the smallest extent possible. 

Users should continue to use the NCFS Production link located on the OSC webpage to log into NCFS. Any saved bookmarks will need to be re-saved.

OSC continues to work with Oracle on the email notifications and will post an update when received.