To record managed wide area network services purchased from ITS and other outside vendors. Managed WAN services provide end-to-end support that includes hardware, systems level software, monitoring, hot spare replacement in case of failure, and end of life replacement. In a managed WAN service contract, the vendor retains ownership of the hardware/software and provides the staffing necessary to maintain the WAN infrastructure. [Do not use this account to record contracted personnel costs. Staffing to supplement agency WAN support staff should be recorded in account 52141000 WAN Support Services].