HR-Payroll System Status

NCFS Help Desk: Email Help Desk or call (919) 707-0707

Current Status

		System	Status
		Integrated HR-Payroll System	Normal Operations
		Fiori Interface	Normal Operations
		BI/BOBJ	Normal Operations
		The Integrated HR/Payroll portal will be unavailable due to maintenance between the hours of:	Weekdays from 8 PM - 9 PM (ET) Sundays from 2 PM - 8 PM (ET)

Latest Updates

		Date	Time	Status
		6/9/25	8:00 AM	UPDATE Issues resolved. BI data load complete. BOBJ available for reporting. ORIGINAL MESSAGE Due to a system resource issue, the BI data loads are running slow behind schedule. Terminated jobs are restarted now. Completion ETA by 10 am or so. Will update here once it completes. Sorry for the inconvenience to anyone.
		6/2/25	8:30 AM	Payroll staff Budget staff Fiscal Staff Employee time data through June 30th must be approved by July 14, 2025. Pursuant to G.S. 143B-426.40H, the Office of the State Controller (OSC) is preparing the State’s Annual Comprehensive Financial Report (ACFR). The OSC HR/Payroll team utilizes time data for the year-end Compensated Absences Report which is an integral part of the Annual Comprehensive Financial Report. Vacation and bonus leave balances from the State’s HR/Payroll system on June 30, 2025, is used in this process and must be up to date. Therefore, all HR-Payroll (aka Beacon)-serviced agencies must ensure that employee time data through June 30 is recorded, released, and approved no later than Monday, July 14, 2025. Agencies following the OSC recommendation of employees entering time and managers approving it weekly will not have to make any changes to accomplish this. Final reports for Annual Comprehensive Financial Report use will be produced on July 18, 2025. The Compensated Absence Report will no longer be sent to the agencies except by special request through BEST Shared Service Center, (BEST@ncosc.gov) or 919-707-0707.
		5/13/25	1:30 PM	Some employees experienced problems when logging in earlier today. The issue has been resolved. If you are still having issues, close your browser and try again.
		5/12/2025	7:30 AM	BI and Basis team are investigating a system issue. BI data are current as of Thursday 5/8/2025.
		5/7/2025	7:15 AM	BI daily data load from ERP source system failed in one place due to data error. BI is investigating this issue. This affects only one BOBJ report B0016 Paid Parental Leave. All other BI data loads are current.
		4/1/25	7:00 AM	BI daily load has failed last night due to data error in the ERP source system. We are investigating the issue. BI data are current as of 03/30/2025.
		3/25/25	2:00 PM	The HR-Payroll, BI, and Fiori systems will be unavailable starting Saturday, March 29, at 8:00 AM due to Maintenance. The system will be available again by Monday, March 31, at 7:00 AM.
		3/21/25	9:00 AM	BI daily load has failed last night due to data error in the ERP source system. We are investigating the issue. BI data are current as of 3/19/2025.