AP-15 View and Void Payments Resend Remittance

Purpose

The purpose of this Quick Reference Guide (QRG) is to provide a step-by-step explanation of how to View and Void Payments, Resend Remittance in the North Carolina Financial System (NCFS).

Introduction and Overview

This QRG covers the steps to view and void payments, resend remittance in NCFS.

View and Void Payments

To View and Void Payments in NCFS, please follow the steps below. There are 11 steps to complete this process.

Step 1. Log in to the NCFS portal with your credentials to access the system.

Step 2. On the Home page, click the Payables tab. Click the Payments app.

Step 3. Click the Tasks icon. On the Tasks pane, click Manage Payments.

Step 4. The Manage Payments page is displayed. Click the Advanced button.

Step 5. Under the Search section, enter details in at least one of the required fields (fields marked as **). The Payment Date field should be set to On or Before to get the results. Click the Search button.

In this example, we choose **Payment Date as 5/23/2023 and **Payment Status as Negotiable.

Step 6. Click the Payment number link with Payment Status field as Negotiable.

In this example, we choose Payment Number 1001.

Step 7. On the right hand-side of the Payments page, click the Actions drop-down choice list and select Void.

Step 8. The Void Payment pop-up appears. Enter the details in the Void Date field and Accounting Date field. Click the Invoice Action drop-down choice list and select the required option.

In this example, we choose Void Date as 5/30/23, Accounting Date as 5/30/23, and Invoice Action as None.

Step 9. Click the Submit button.

Step 10. On the Payments page, ensure that the Status field shows Voided. This reflects a payment which has been cancelled in NCFS. Underlying invoices become unpaid now and eligible to be paid by future Payment Process Requests.

Step 11. On the right-hand corner of the Payments page, click the Done button. This redirects you to the Manage Payments page.

Resend Remittance

To Resend Remittance in NCFS, please follow the steps below. There are 10 steps to complete this process.

Step 1. From the Payable’s Home Screen, click on Payments.

Step 2. Click on the Task bar on the right side of the screen, click Manage Payments.

Step 3. From the Manage Payments screen, click Advanced.

Step 4. Click the drop down box beside Supplier or Party and select Contains.

Step 5. Enter all or part of the supplier’s name. If you know the payment amount (or any of the other search criteria listed), you can enter that as well to narrow down the search, click Search.